Neptune MRZ
Application intake
An application intake program for visa offices, integrated with passport readers.
- Passport reader integration
- Label printing
- Receipt printing
Our software solutions
Our software solutionsThe Neptune software family
Software solutions
focused on your business.
Explore our three solutions for application intake, biometric data capture and office management.
Neptune FP
Biometric data capture
A biometric data capture system for collecting fingerprints and live photographs.
- Fingerprint capture
- Live photo capture
Cube
Office management
A system for managing all your offices, bringing office management together in one place.
- Management of all offices
Neptune MRZ
Neptune MRZ
From passport to application
Review passport reader data alongside application records and appointment details.
Manage appointments in one view
List daily appointments by office and time. Search by passport, surname and appointment ID, and report on or export the appointment list.
Track application status
Filter office applications by date and status, and follow courier and handover steps.
Application details in one place
Access applicant details, documents, history and courier steps from one record. Prepare labels and receipts.
Travel insurance processing
Manage application-related travel insurance with office and product selection.
Report on daily operations
Review cashier, service, courier and office reports, and monitor processing status.
Neptune FP
Neptune FP
Fingerprints and live photographs
Manage fingerprint capture and take live photographs with Neptune FP. Follow capture sequences and quality fields in the same interface.
Screens contain fictional demo data. Fingerprints on the FP screen are illustrative examples.
Cube
Cube
A central view of all offices
Review application, insurance, consulate and handover statuses together in the Cube dashboard.
Search applications your way
Find records using application numbers, references, barcodes, dates, offices and statuses.
Shared tracking across offices
View applications from different offices in one list, with processing status and responsible users.
END-TO-END OPERATIONSConnected processes
From application to handover.
A shared framework at every step.
We treat your headquarters and offices as parts of one operation. We configure processes around country and consulate requirements, connecting daily activities with management and reporting.
The steps of your operation
Planning and appointments
Plan applicant appointments and organize office queues through queue system integration.
Application registration
Digitize information with a passport reader, register the application and verify the details.
Biometric data capture
Capture fingerprints and live photographs with Neptune FP and include biometric capture in your application workflow.
Document and print preparation
Prepare the required documents and support physical application handling with labels, receipts and invoices.
Status tracking and handover
Monitor applications by status, use barcode tracking and generate handover lists for applications sent to the Ministry.
Management and review
Consolidate office data centrally and review operations using financial reports, activity logs and service quality indicators.
Central management
Bring your office data and management together in one place with Cube.
- Office and user setup, access permissions
- Central data repository and global reporting
- Website content management
Explore the details
Configure offices, users and operational processes through Cube. Consolidate office data in a shared repository and generate regional and international reports. Manage website content from the same center and tailor the setup to country and consulate requirements.
Application workflow
Track your processes from appointments and application registration to biometrics and handover lists.
- Appointment and application status tracking
- Document preparation, labels, invoices and barcodes
- Handover list generation
Explore the details
Connect application intake, registration and verification with appointment tracking. Include passport reading, biometric capture and automatic document preparation in your operation. Generate labels, invoices and handover lists while updating application statuses and tracking them by barcode.
Operations and reporting
Assess daily operations through financial tracking, activity logs and service quality data.
- Income, expense and payment tracking
- Activity logs and customizable reports
- Surveys, feedback and performance tracking
Explore the details
Track income, expenses and payments, and support management decisions with customizable real-time reports. Use activity and change logs for internal reviews. Monitor service quality and identify operational issues through surveys, user feedback and performance indicators.
Integrations and additional services
Connect office equipment and additional services to your workflow through API integrations.
- Passport reader and queue system integration
- SMS notifications and courier services
- Travel insurance, hotel and flight reservations
Explore the details
Support office operations with passport readers and queue systems. Include SMS notifications and courier services in the application process. Manage and sell additional services such as travel insurance, hotel bookings and flight reservations through API integrations.